About Us

DivDat Powered by Meridian delivers comprehensive solutions that transform payment processing and customer engagement for utilities. By combining the DivDat Payment Network with the Meridian Integration customer portal platform, we enable enhanced digital customer engagement, creating a seamless, innovative experience for utilities and their customers. Our combined technology offering improves customer satisfaction with multi-channel payment options, tailored communication, and advanced self-service tools, while utilities benefit from streamlined reconciliation, real-time reporting, comprehensive customer and agent dashboards, and operational efficiency through seamless system integration.

Our Payment and Digital Customer Engagement solutions include:

  • Customer, Agent, Landlord and 3rd Party Portals (web & mobile)
  • Advanced Real-Time Customer Self-Service and Analytics
  • Cash and Digital Channels
  • Kiosks, Text-to-Pay, IVR and Cashiering
  • Integrated Notifications and Messaging

With expertise in real-time integration with many CIS and backend systems, we proudly achieve a 100% implementation success rate, driving innovation to enhance operations and elevate the customer experience.

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Join Our Session! 

🗓️ Wednesday, May 7th
🕒 3:15 PM-4:15 PM MST
📍 129B | SS4.3

DivDat - The Path to Digital Efficiency: Self-Service, Payments and Reconciliation in Harmony

As utilities modernize their customer engagement strategies, the challenge of managing fragmented self-service platforms, multiple payment vendors, and complex reconciliation processes continues to grow. Disconnected systems not only create inefficiencies but also increase operational costs and impact customer satisfaction. This strategic workshop is designed for utility leaders looking to consolidate and streamline their digital engagement, payment processing, and financial reconciliation processes. 

Objectives include:

  • Advantages of a unified self-service and payment ecosystem tailored for utilities, utilizing real-time integration and posting 
  • Best practices for automating reconciliation and simplifying reporting across multiple payment channels 
  • Strategies for vendor consolidation to reduce costs and improve operational efficiency
  • Real-world case studies of utilities successfully transforming their digital payment landscape

Join us to explore how utilities can achieve digital efficiency—where customer self-service, payment automation, and back-end reconciliation work together in perfect harmony.

See How DivDat Powered by Meridian Is Transforming Utility Payments

Omni- Channel Solutions

Book a Meeting for More Information & Demo