About Us

DivDat Powered by Meridian delivers comprehensive solutions that transform payment processing and customer engagement for utilities. By combining the DivDat Payment Network with the Meridian Integration IDEA platform, we enable enhanced digital customer engagement, creating a seamless, innovative experience for utilities and their customers. Our combined technology offering improves customer satisfaction with multi-channel payment options, tailored communication, and advanced self-service tools, while utilities benefit from streamlined reconciliation, real-time reporting, comprehensive customer and agent dashboards, and operational efficiency through seamless system integration.

Our Payment and Digital Customer Engagement solutions include:

• Customer, Agent, Landlord and 3rd Party Portals (web & mobile)
• Advanced Real-Time Customer Self-Service and Analytics
• Cash and Digital Channels
• Kiosks, Text-to-Pay, IVR and Cashiering
• Integrated Notifications and Messaging

With expertise in real-time integration with Oracle CC&B, C2M, and CCS across all versions, we proudly achieve a 100% implementation success rate, driving innovation to enhance operations and elevate the customer experience.